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Intech Appliance Solutions takes pride in being a leading service provider for diagnostics, servicing, and replacement of home appliances. They have a strong commitment to providing excellent customer service and aim to treat every customer and their home with the utmost excellence. Here are some key points about Intech Appliance Solutions:

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  1. Company Background:

    • Intech Appliance Solutions has been in operation since 2001 and has grown to become a highly respected company in the appliance service industry.

    • We view every new customer as an addition to their team, emphasizing a customer-centric approach.

  2. Service Efficiency:

    • We maintain a substantial inventory of over 40,000 parts, reducing the need for waiting for replacement parts.

    • We boast the highest number of same-day repairs in the state of Maryland, emphasizing their commitment to prompt service.

  3. Customer Service Promise:

    • Intech Appliance Solutions commits to providing excellent customer service.

    • We strive to offer same or next-day appliance service whenever possible, ensuring a quick response to service requests.

    • We provide accurate diagnosis and pricing information before beginning any job, ensuring transparency in their services.

    • The use of furniture glides is offered when moving heavy appliances to protect floors.

    • Technicians wear shoe covers upon request to maintain cleanliness during service calls.

    • We aim to complete each service call as quickly as possible, minimizing inconvenience for customers.

    • After the service, they clean up any mess and give the appliance a thorough wipe down.

    • We offer a 90-day Labor Warranty and a 30-day Parts Warranty on all non-warranty service calls, providing peace of mind to customers regarding their repairs.

  4. Service Trucks:

    • Intech Appliance Solutions equips its service trucks with the most common appliance repair parts, improving the likelihood of completing the repair during the initial service call.

    • Our ability to often complete appliance service on the same day of the service call reflects their commitment to efficiency and customer convenience.

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Overall, Intech Appliance Solutions focuses on delivering high-quality and efficient appliance repair services while ensuring customer satisfaction through excellent service and warranties.

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